Date: 02 October 2025
Time: 10:00 - 11h30
Platform: Zoom
CPD Hours: 2
Free for all Professional Members

In today's fast-evolving customer landscape, striking the perfect balance between technology and human touch is more critical than ever. This webinar explores how organisations can leverage digital innovation without losing the personal connections that define exceptional customer experiences.

Join us for actionable insights and practical strategies to reimagine customer care for a world where empathy and innovation go hand in hand.