Artificial Intelligence in Insurance: navigating the fine line between innovation and risk

Date: 14 August 2025
Time: 10:00 - 15h00
Venue: Sandton Gate, 3rd floor, 27 Minerva Avenue, Glenadrienne,Sandton
CPD Hours: 4
Free for all Professional Members

Artificial Intelligence is transforming the insurance industry, but not without significant implications.

This session will unpack both sides of the AI revolution: the tools that are enhancing efficiency and decision-making, and the threats that could undermine trust, integrity, and stability in the insurance value chain.

Tristan will explore how fraudsters are weaponising AI, creating sophisticated schemes that challenge traditional detection methods and expose new vulnerabilities in underwriting and claims processes.

Wayne will take us into a high-stakes scenario: what happens when an insurer's own AI system fails, whether through algorithmic bias, system errors, or flawed data inputs, and the consequences for clients, regulators, and reputations.