There is a growing appreciation of diversity and inclusion as a means of enhancing organisational performance.
This is the word from Thokozile Mahlangu, CEO of the Insurance Institute of South Africa (IISA), who says that diversity and inclusion have become key discussion points in boardrooms across the world as leaders recognise the significance of "innovation revenue" to their overall organisational performance.
"Innovation revenue" is earnings derived from the introduction of a new product or service in a business' market offering.
